Terms of Service

This website is operated by ThermalBox ("we", "us", "our"). By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

2. Products & Pricing

All products are subject to availability. We reserve the right to limit quantities, discontinue any product, and correct any errors in product descriptions, pricing, or availability at any time without prior notice. Prices are shown in GBP and include applicable taxes unless stated otherwise.

3. Orders

We reserve the right to refuse or cancel any order. If we cancel an order after payment, you will receive a full refund. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Payments

All payments are processed securely. By providing payment information, you represent and warrant that you are authorised to use the payment method provided.

5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms. Please review it before making a purchase.

6. Shipping

Delivery is governed by our Shipping Policy. Delivery time estimates are not guaranteed and we are not liable for delays caused by carriers or events outside our control.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or Service. Nothing in these Terms limits your statutory rights as a consumer.

8. Changes to Terms

We reserve the right to update or change these Terms of Service at any time by posting updates on this page. Your continued use of the site following any changes constitutes acceptance of those changes.

9. Governing Law

These Terms of Service are governed by the laws of the United Kingdom.

10. Contact

Questions about the Terms of Service should be sent to us at Thermal_Box@outlook.com.